Shipping and Delivery
Estimated Times: Von Tique operations continue but delivery times may be longer than usual.
Estimated Times: (from when the order is shipped) This may also fluctuate during the holidays, unfortunately, we have no control over courier delays
Standard Shipping: 3 – 5 business days
Priority Shipping: 3 business days
*at times, Saturday is not included as a business day.
Estimated Times: (from when the order is shipped)
Standard Shipping: 9 – 21 business days.
Orders over $100 and Express shipping orders require a signature for insurance purposes and cannot be waived.
*Please note these are estimates and shipping times may vary. Express Shipping is guaranteed -money back arrival within the days by USPS.
Von Tique is not responsible for lost or stolen packages that states delivered inside a mailbox of the shipping address the customer inputs at checkout. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.
Customer pays for shipping both ways if an item has to be returned. If your package is returned back to us as undeliverable we will contact you as soon as it arrives back. At that time you will be invoiced for shipping to reattempt delivery. If it has exceeded the total days we allow for a return we cannot issue credit or in any case, cancel the order. We as merchants are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.